No reimbursement will be provided by ALL TRAVEL USA in case of cancellation or amendment while in Cuba. In the event of an early return of the car, only the daily insurance might be reimbursed by the car rental company.
Yes! We process your payment through the services of Paypal! “ALL TRAVEL USA” Accredited by (ARC) What does it mean? (ARC) -ARC* Check provides an easy, quick way to check a travel agency's participation status within ARC - ARC Accredited Agency and ARC Verified Travel Consultant (VTC). *This agency has met and must maintain the rigorous financial, personnel and business standards as defined in ARC’s Agent Reporting Agreement (ARA). “ARC Accredited Agencies are the most select group of dedicated professionals in the U.S. travel industry and are recognized as having met stringent financial, personnel, and security requirements. In addition, the status of the ARC VTC agency can be confirmed through ARC Check. VTCs are recognized, dedicated, and respected full-service travel professionals within the U.S. travel industry who meet stringent requirements and enjoy the benefits of ARC participation.” ALL TRAVEL USA & ALL INSURANCE USA 2360 SW 8th Street, Miami FL 33135 305.230.4770-EXT 2005 Customer security > > Your financial information PayPal and we help keep your transactions safe by not sharing your financial information with vendors. This means that PayPal does not share your card data with us, you pay only for the service and your account is secure on the PayPal servers, any malicious charge PayPal Freeze The funds and allow them not to make fraud, that's why we only do these tractions through PayPal, we assure ourselves and we assure our customers that no agent or other external staff have credit card information in their possession > > We monitor transactions 24/7 Internet- Phone - Chat. That'll help you get some rest. > > Safe Technology Our encryption help keeps your PayPal transactions online saved from start to finish. > > Fraud prevention Contact us if something seems suspicious so we can help you protect yourself from fraudulent charges against your account. We'll never ask for confidential information in an email. If there is a problem with a transaction, Paypal It will put a hold on the funds until the problem is resolved. We investigate and stay involved every step of the way. > > Our domains Remember that the emails you can receive from us always come from a secure domain, if you get another email that is not from our associated domains may be suspicious we suggest Put Yourself in Contact Us @cubaautos .net @alltravelusa .net @vacacionartravel. com @allinsuranceusa. com We appreciate your trust and hope to see you always as a VIP customer that is you for us!
Yes, You can check the status of your reservation and download documents online, just go to the section "https://www.cubaautos.net/find-reservation.html" and you can enter with your email and number of ID.
To make the payment of your reservation online you will receive an email with the necessary instructions. The payment process will start in secure connection. once the reservation is CONFIRMED- ***After the payment process, you will be sent all the documentation to print the voucher (document that shows that your reservations have been paid and must show to receive the services) and the invoice that covers the payment. In case of any doubt or problem with the reservation or payment, please contact us to help you.
Whenever it is havanautos / cubacar / Rex you can change the name of the driver up to 72 hours before. the cost is $ 50 USD--  *** Via Rent a Car, do not admit change of name.***
NO-NO, you have to respect the exact schedule as shown in the VOUCHER- in case there is a delay in the schedule you have to call the Car Rental Company at the telephone number you have in the VOUCHER and report the delay or in otherwise, the reservation will be lost and the money paid for the services will not be reimbursed. It will be considered NO-SHOW. We recommend * Whenever you make a reservation to do it with enough time to prevent misunderstandings, the car will always be ready hours before the reservation.
NO - Although everything possible is done so that the same car or similar is the same one that is delivered, unfortunately in Cuba it does not have a lot of availability of cars and the reservations consider them by CATEGORIES, in case that category is exhausted it will be given an equal category, similar or superior ** THEY DO NOT ENSURE COLORS, YEARS OR CONDITIONS OF THE VEHICLE **
Through our website you will have access to all the Car rental Agencies of the country (CUBACAR, HAVANAUTOS, VIA and REX) from where you can book, receive a confirmation email and pay once confirmed the reservation
In the main cities it is easy to refuel. Keep in mind that in the expressway the service stations are located 90 km away from each other as average.
-30-90 Days Before - 10% Cancellation fees -20-30 Days Before - 15% Cancellation fees -3 to 20 Days before - 35% Cancellation fees -2 to 3 Days before - 45% Cancellation fees -1 Day Before - 75% Cancellation fees *** { SAME DAY }. Refunds or exchanges are not accepted for the same day of the rent.***